Bookings

Search:

The search allows you to search or filter through all bookings you’ve received. You can filter by channel, room, the dates the guest is staying at the motel, or a combination. To search enter the data to the relevant field and click search.

Booking Search


Room Bookings:

Room bookings lists the bookings you have currently stored in the UseROSS system.

  • Add Booking:

To add a new manual booking (not from a connected online channel) into UseROSS click on Add Booking. See booking page below on how to Add a booking manually.

  • Legend:

Legend will display a popup image with what the booking background colours and icons stand for

  • Manual Sync:

To completely refresh all rates and information on all channels click on Manual Sync. This will take roughly 10 minutes to complete. UseROSS will automatically update all changes as they are made as well as a complete sync once a day, so please only use this when necessary.

  • Hide Cancelled Bookings:

This will remove cancelled bookings from displaying in the Bookings List. Check it to hide the cancelled bookings, uncheck it to have them display again.

Booking Tab Buttons


Bookings Table:

To view more information about any booking click anywhere on the booking.

Column names:

  • Created Date – The date the booking was entered into UseROSS
  • Arrive Date – Date the guest is scheduled to arrive
  • Checkout – Date the guest is scheduled to depart
  • Nights – Length of stay
  • Room Name – Name of the room on UseROSS
  • Guest Name – Name of the guest
  • Channel – Where the original source of the booking is from
  • Booking Value – Amount the booking is for.
  • eVoucher Status – Displays the status of the UseROSSĀ Virtual Credit Card bookings

All columns are sortable if you click on the Column Name. In the example below you can see the arrow in Arrive Date, which indicates this table is currently sorted by the Arrive Date from closest to future bookings. To reverse the order simply click on the column name again.

Bookings Tab Table


Booking Page:

If you are adding a booking manually into UseROSS you will need to fill out the information on the Add Booking page, and click the ‘Add Booking’ button at the bottom

AddBooking


Legends for Bookings Page

Modified
The Booking was Modified
CancelledThe Booking has only been Cancelled.
HoverThe Booking is Highlighted when your mouse is over a booking.
BookingThe Usual color for a Booking.
VirtualCreditCardVirtual Credit Card has been Created and the guest has paid at the time of booking.
MoneyTankenFull Payment has been taken from the Virtual Credit Card
HalfRefundA Partial Refund has been processed from the Virtual Credit Card
FullRefundA Full Refund has been processed from the Virtual Credit Card
PriceDecreaseThe Booking Price has decreased compared to the original booking amount. A refund may be required.
PriceIncreaseThe Booking Price has increased compared to the original booking amount. You may need to charge the guest extra on arrival
These legends may change with time.